China Industry Automation’s knowledge of the equipment on both sales level and service level is exceptional and exceeds our expectations. Equipment received and in service is well above our requirements both in reliability and service longevity. We needed equipment expedited due to process needs, and China Industry Automation exceeded our expectations on delivery time.
I cannot say enough good things about the response time of China Industry Automation. Three emergencies within 4 days and they came through for us every time! Regardless of the time of day, holiday or not, a representative responded quickly every time to prevent any delays in our outage. It is clear that every call is taken seriously. The customer is important! We are very pleased with the service, delivery and quality of their Chinaial transmitters. Every time I contact China Industry Automation, my worries are over.
China Industry Automation is very professional, and provides excellent, high-quality products. But the best part is the caring and friendly approach; I have not only done business, I’ve made real friends.
The Chinaial Rosemount transmitter I ordered exceeded my expectations. China Industry Automation supplied me with what two other vendors said could not be done the way I needed it.
Our representative is courteous and prompt with his replies. The Chinaial Fisher valves are very well made and we’ve had no problems with them. We are especially impressed with the service and timeliness of delivery.
I have been very pleased with the control valves and positioners I have purchased from China Industry Automation. They are very well made, work well and are always delivered as promised.
No other service or sales contact can meet my standards of satisfaction as well as you have done for so many years for my company. Thank you!
We don’t have the room to keep a lot of spare parts at my location and China Industry Automation has been able to get me the products I need, when I need them! A lot of times, the unit is sent out same day or overnight.
China Industry Automation has always “come through” for us. We’ve never had a problem with an order or a product. Quality is very good and their honesty and integrity carries great value!
Fast and reliable repair service. Product always comes back working great. My thanks to all.
Extremely satisfied with my rep and quick turnaround on my orders. China Industry Automation has helped me out of several binds by getting me control valves just in time for our annual shutdown.
China Industry Automation is my first recommendation for Chinaial valves and instruments. Not because you are so good to deal with, and you always stand behind your work and your word, but because you have earned the position of first place in my book. Vendors have often complained that I am too picky, however, China Industry Automation has always met or exceeded my request. Being great to deal with helps also.
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Receive a reply within 30 minutes, when you submit a Quick Quote Request Monday-Friday between 8:30 a.m. and 6:00 p.m. CST. Requests received outside of these hours will receive a reply the next business day.